This article explains how you can contact your faculty or department, in-person or online, for support and advice on your studies.
Important to know: When contacting your academic department, please include the following in your email:
- Your K number
- Name of your programme (when relevant)
- Year of study
Department of Culture, Media & Creative Industries; Department of Digital Humanities; Department of Film Studies; & Department of Music (Arts Cluster)
Monday: 10:00 – 14:00
Wednesday: 10:00 - 12:00
Thursday: 10:00 - 14:00
Helpdesks are open during teaching and reading weeks and the main assessment periods (P1&P2). Virtual and in-person appointments can also be booked throughout the year – for booking information please refer to your Student Handbook.
Important to know: Level access to Strand Building via the lifts.
Culture, Media & Creative Industries: cmci@kcl.ac.uk
Digital Humanities: digitalhumanities@kcl.ac.uk
Film Studies: film-studies@kcl.ac.uk
Music: music@kcl.ac.uk
Department of Classics; Department of History; Department of Philosophy; Department of Theology & Religious Studies (Humanities cluster)
Student Helpdesk location and opening hours
S4.02, Strand Building, Strand Campus
Monday: 10:00 – 14:00
Wednesday: 10:00 – 12:00
Thursday: 10:00 – 14:00
Helpdesks are open during teaching and reading weeks and the main assessment periods (P1&P2). Virtual and in-person appointments can also be booked throughout the year – for booking information please refer to your Student Handbook.
Important to know: Level access to Strand Building via the lifts.
Student Helpdesk location and opening hours:
Bush House SE 5.10, Strand Campus
Monday: 10:00 – 14:00
Wednesday: 10:00 – 12:00
Thursday: 10:00 – 14:00
Helpdesks are open during teaching and reading weeks and the main assessment periods (P1&P2). Virtual and in-person appointments can also be booked throughout the year – for booking information please refer to your Student Handbook.
Classics
Email:
History
Email:
Philosophy
Email:
Theology & Religious Studies
Email:
Department of English; Department of Languages, Literatures and Cultures; Department of Interdisciplinary Humanities (Cultures cluster)
Student Helpdesk location and opening hours:
Bush House SE 5.10, Strand Campus
Tuesday: 10:00 – 16:00
Thursday: 10:00 – 16:00
Helpdesks are open during teaching and reading weeks and the main assessment periods (P1&P2). Virtual and in-person appointments can also be booked throughout the year – for booking information please refer to your Student Handbook.
English
Email:
Languages, Literatures and Cultures
Email:
Interdisciplinary Humanities
Email:
King's Business School
The King's Business School Student Hub/ reception is located at the entrance to Bush House Central Block, Strand Campus.
Student Hub opening hours:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 13:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Important to know: The Student Hub is closed from 13:00 - 14:00 Monday, Tuesday, Thursday & Friday.
Undergraduate
Postgraduate
Accounting, Accountability & Financial Management
Email:
Banking and Finance
Email:
Digital Marketing
Economics & Finance
Email: |
Environmental, Social, Governance (ESG) Management
Email:
Finance (Asset Pricing)
Finance (Corporate Finance)
Finance Analytics
Human Resource Management & Organisational Analysis
Email:
International Management
International Marketing (full-time)
Email: |
MedTech Innovation and Entrepreneurship
Email:
Public Policy and Management
Email:
Strategic Entrepreneurship & Innovation
PhD
Email:
Executive Education
Executive MBA: executivedegrees@kcl.ac.uk
MSc Executive Management: executivedegrees@kcl.ac.uk
MSc International Marketing (Executive): mscimkt-pt@kcl.ac.uk
Open & Custom Executive Education courses: kbsparticipants@kcl.ac.uk
Online Programmes
Email:
Online Financial Policy & Regulation MSc: MScFinancialPolicyRegulation@kcl.ac.uk
Online Global Finance MSc: mscglobalfinance@kcl.ac.uk
Online Marketing MSc: onlinemarketing@kcl.ac.uk
Dentistry, Oral & Craniofacial Sciences
The Student Hub for Dentistry, Oral & Craniofacial Sciences is based in the Academic Centre, 18th Floor, Guy's Tower (Borough Wing) Guy's Campus.
Student Hub opening hours
The Student Hub is open from 10:00 to 16:00, Monday to Friday.
Undergraduate
Email:
BDS or DTH Year 1- UGYearOneDental@kcl.ac.uk
BDS or DTH Year 2- UGYearTwoDental@kcl.ac.uk
BDS Year 3 - BDSYearThree@kcl.ac.uk
DTH Year 3 - UGYearThreeDTH@kcl.ac.uk
BDS Year 4 - BDSYearFour@kcl.ac.uk
BDS Year 5 - BDSYearFive@kcl.ac.uk
Postgraduate
The Dickson Poon School of Law
The Student Enquiries Office is located in SW-1.15 Somerset House, East Wing.
Student Enquiries Office opening hours:
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 13:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Undergraduate
Email:
Postgraduate
Email:
- LLM and Centre of Medical Law & Ethics programmes: pgt-law@kcl.ac.uk
- Centre of Construction Law and Dispute Resolution programmes: ccldr@kcl.ac.uk
- Law and Professional Practice: law-IPPP@kcl.ac.uk
- PGR Support: lawresearch@kcl.ac.uk
Online Programmes
Email:
- Centre of European Law programmes (distance learning): CEL-programmes@kcl.ac.uk
- Other online Law programmes: law-onlineprogrammes@kcl.ac.uk
Life Sciences and Medicine
You can visit the Faculty of Life Sciences and Medicine Student Hub in the following locations:
Guy's Campus
Location:
Room 2.12, 2nd Floor, Henriette Raphael Building.
Student Hub opening hours:
Monday to Friday, 10:00 - 16:00
The Faculty of Life Science and Medicine offer a call-back service with an appropriate member of the programme/student support team and an 'Online Reception'. For further information, and for details of the Faculty's shared email inboxes, please visit the Faculty Education Services Student Hub webpages.
Contacting FoLSM for PGR students
Please note that if you are a PGR (postgraduate research student) that you will need to contact FoLSM_Research@kcl.ac.uk for any queries as the Faculty Education Services supports UG (undergraduate) and PGT (postgraduate taught students) only.
MSc Public Health, PG Dip, PG Cert, with course start date between 2017-2023: phmsc@kcl.ac.uk
MSc Public Health, with course start date of 2024 and later: ph-online@kcl.ac.uk
Natural, Mathematical & Engineering Sciences
Department of Chemistry
The Department of Chemistry Student Hub is located in G.105, Franklin Wilkins Building, (Waterloo Campus).
Student Hub opening hours
Monday: 10:00 - 16:00 (student drop in)
Tuesday: 10:00 - 16:00 (student drop in)
Wednesday: 10:00 - 16:00 (student drop in)
Thursday: 10:00 - 16:00 (virtual appointments only)
Friday: 10:00 - 16:00 (virtual appointments only)
Email:
For undergraduate students, (UG) if you have any queries, please contact this email address chemistry-ug@kcl.ac.uk
For postgraduate research students/PHD students, (PGR) if you have any queries, please contact this email address chemistry-pgr@kcl.ac.uk
For postgraduate taught students (PGT) if you have any queries, please contact this email address chemistry-pgt@kcl.ac.uk
Department of Engineering
The Department of Engineering Student Hub is located in S1.05 Strand Building, Strand campus.
Student Hub opening hours
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 14:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Undergraduate
Email:
Postgraduate
Email:
Department of Informatics
The Department of Informatics Student Hub is located in (N) 6.11, Centre Block, Bush House (Strand campus).
Student Hub opening hours
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 14:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Undergraduate
Email:
Postgraduate
Email:
Postgraduate taught students: informatics-pgt@kcl.ac.uk
Postgraduate research students: informatics-pgr@kcl.ac.uk
Online Advanced Cyber Security MSc: informatics-online@kcl.ac.uk
Department of Mathematics
The department of Mathematics Student Hub is located in S5.17, Strand Building (Strand Campus).
Student Hub opening hours:
Monday: 10:00 - 16:00 (closed for lunch: 12.30 – 13.30)
Tuesday: 10:00 - 16:00 (closed for lunch: 12.30 – 13.30)
Wednesday: 10:00 - 13:00
Thursday: 10:00 - 16:00 (closed for lunch: 12.30 – 13.30)
Friday: 10:00 - 16:00 (closed for lunch: 12.30 – 13.30)
Undergraduate
Email:
Postgraduate
Email:
Department of Physics
The Department of Physics Student Hub is located in S7.03, Strand building (Strand campus)
Student Hub opening hours:
Monday: 10:00 - 13:00 & 14:00 - 16:00
Tuesday: 10:00 - 13:00 & 14:00 - 16:00
Wednesday: 10:00 - 13:00
Thursday: 10:00 - 13:00 & 14:00 - 16:00
Friday: 10:00 - 13:00 & 14:00 - 16:00
Undergraduate
Email:
Postgraduate
Email:
Natural Sciences
The Natural Sciences programme team is located in G.105, Franklin Wilkins Building, (Waterloo Campus).
Student office hours
Monday: 10:00 - 16:00 (student drop in)
Tuesday: 10:00 - 16:00 (student drop in)
Wednesday: 10:00 - 16:00 (student drop in)
Thursday: 10:00 - 16:00 (student drop in)
Friday: 10:00 - 16:00 (virtual appointments only)
Contacting the Natural Sciences programme team by email
For undergraduate students (UG): if you have any queries, please email: naturalsciences-students@kcl.ac.uk
Nursing, Midwifery, and Palliative Care
The Student Hub for the Department(s) of Adult Nursing, Child and Adolescent Nursing, Mental Health and Midwifery, is located in 3.15 (3rd Floor), James Clerk Maxwell Building (Waterloo Campus)
Student Hub opening hours:
Monday: 10:00 -16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 13:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Important to know: For MSc Palliative Care students based at Cicely Saunders Institute of Palliative Care, Policy & Rehabilitation, Denmark Hill, please email mscpallcare@kcl.ac.uk.
Telephone number for the Faculty of Nursing, Midwifery & Palliative Care:
- 020 7848 3714
- Lines are open 10:00 - 16:00 every weekday,except Wednesday when they are open 10:00 - 13:00.
Pre-registration programmes
Post-qualification programmes
Postgraduate taught programmes
Email:
Postgraduate research students
Assessments
Mitigating circumstances
Overseas board requests
Placements
Recognition of prior learning
Email:
Contact details
Optima Health provides occupational health services for all King’s students.
Optima Health Customer Service Team:
Telephone: 01327 810 794
Email: team8@optimahealth.co.uk
For advice following contamination with blood or body fluids (such as needlestick injuries), contact:
Customer Service Team: 01327 810 794 (Monday - Friday 08.00-17.00)
CareFirst line: 0800 413 324 (Out of hours)
Clinical appointments:
Appointments will be delivered via telephone, online via Teams or in person. The location will be confirmed in your appointment details, so please check carefully. In-person clinical appointments will be undertaken at:
Optima Health
344-354 Gray’s Inn Road
London WC1X 8BP
Where suitable accommodation can be identified at King’s, it may be possible for appointments to be delivered on-site, the location will be confirmed in your appointment details.
Institute of Psychiatry, Psychology, and Neuroscience (IoPPN)
The Student Hub Support Desk is located on the second floor of the main IoPPN building (at the back of the canteen) at Denmark Hill, East Campus. Please use the lifts in the main foyer.
Student Hub opening hours:
The Student Hub is open from Monday to Friday, 10:00 to 16:00
School of Academic Psychiatry
- Affective Disorders
- Clinical Neuropsychiatry
- Clinical Neurodevelopmental Sciences
- Organisational Psychiatry & Psychology
- Family Therapy
- Child & Adolescent Mental Health
- Forensics
- Addiction Studies
- International Programme in Addiction Studies
- War & Psychiatry
- Mental Health Studies
- Early Interventions
- Psychiatric Research
Contacting the School of Academic Psychiatry
The School of Academic Psychiatry can be contacted at: AP-PGTsupport@kcl.ac.uk
School of Neuroscience
The School of Neuroscience is made up of the following programmes:
Undergraduate
- BSc Psychology & Neuroscience
Email:
Postgraduate
Distance Learning Programmes
School of Mental Health and Psychological Sciences
The School of Mental Health & Psychological Sciences is made up of the following programmes:
Undergraduate
- BSc Psychology
Email:
Postgraduate
- Applied Statistics
- Global Mental Health
- Developmental Psychology & Psychopathology
- Health Psychology
Email:
Assessment related enquiries
PGR/PhD Student enquiries
Please use the Student Services Online form for queries about your student record, including:
- enrolment
- update to personal details
- tuition fees or bench fees
- processing of changes to your registration (interruptions, changes to programme or mode of attendance, withdrawals)
- incorrect information on your student record.
For all other queries, not relating to your student record, please email ioppn.pgr@kcl.ac.uk and we'll respond to you as soon as possible.
PGDip Cognitive Behavioural Therapies (Adult IAPT) enquiries
Email:
PG Dip CYP MH Child Wellbeing Practice enquiries
Email:
Placement related enquiries
Email:
Student Experience related enquiries
Social Science and Public Policy
School of Education, Communication & Society
The School of Education, Community & Society Student Hub is located in Room 1/1, Waterloo Bridge Wing (WBW) Waterloo campus
Student Hub opening hours:
Monday & Tuesday: 10.00 – 16.00
Wednesday 10.00 – 13.00
Thursday & Friday: 10.00 – 13.00 & 14.00 – 16.00
Undergraduate students
Email:
Postgraduate students
School of Global Affairs
Whenever possible, contact your department by email in the first instance.
Department of Geography
Undergraduate
Email:
Postgraduate
Global Institute (African Leadership Centre, Brazil, India & Lau China Institute)
Global Health & Social Medicine
International Development
The School of Global Affairs Student Hub is based in Room 4.01, Bush House, North East (Strand Campus)
Student Hub opening hours:
Monday to Friday, 10.00 – 16.00
School of Politics & Economics
The School of Politics & Economics student hub is based in Room 7.01, Bush House North East (Strand Campus)
Student Hub opening hours:
Monday, Tuesday, Thursday, Friday, 10.00 – 16.00, Wednesday 10.00 – 13.00
European & International Studies
Email:
Undergraduate: eis-ug@kcl.ac.uk
Political Economy
Undergraduate
Email:
Postgraduate Taught
Email:
Postgraduate Research
Email:
Russia Institute
School of Security Studies
Defence Studies
The Defence Studies Student Hub is based in Shrivenham.
Student Hub opening hours:
Monday & Tuesday, 10.00 – 16.00
Email:
Online International Affairs MA and Online Global Security MA:
War Studies
The School of War Studies Student Hub KIN 627, Level 6, King's Building, Strand
Student Hub opening hours:
Monday, Tuesday, Thursday, Friday 10.00 – 16.00 & Wednesday 10.00 – 13.00
Undergraduate
Email:
Postgraduate Taught
Email:
Postgraduate Research
The Policy Institute
Postgraduate Taught & Postgraduate Research
International School for Government
King's Foundations
Study Abroad
Email:
Global Mobility office (for inbound Study Abroad students): studyabroad@kcl.ac.uk
King's Digital
Online Applied Neuroscience MSc
Online Psychology & Neuroscience of Mental Health MSc
Email:
Online Global Security MA
Online International Affairs MA
Email:
Online Global Cultures MA
Email:
Online Advanced Cyber Security MSc
Email:
Online Global Finance Analytics MSc
Online Global Finance & Banking MSc
Email:
Online Marketing MSc
Email:
Online International Corporate & Commercial Law LLM
Online International Finance & Commercial Law LLM
Online Digital law
Email:
law-onlineprogrammes@kcl.ac.uk
Online Digital Economies MSc
Online Digital Futures MSc
Email:
Online Global Human Resource Management MSc
Email:
Online Global Political Economy MA
Email:
Online International Development MSc
Email:
Online Public Health MSc
Online Global medicines development
Email:
GMDMSc@kcl.ac.uk
Course start date between 2017-2023: phmsc@kcl.ac.uk
Course start date of 2024 and later: ph-online@kcl.ac.uk
Health & Care strategies for aging Populations:
Email:
nmpc-pgt@kcl.ac.uk